Send Intercom Ratings to Slack Instantly
"We get great feedback from our customers about their support experiences directly in our Slack channel INSTANTLY! Thank you SupportMan 🙏”
Reilly Chase
Founder of Hostifi
Quickly follow up with unhappy customers
You can easily reply back to customers who didn't have a good experience and make sure that their issues are taken care of promptly.
Give instant feedback to agents to improve performance
Your support team can chat about ratings or metrics right in Slack to ensure quality. Give both positive and constructive feedback to create a faster team learning loop.
Save time analyzing your Intercom Metrics
Customer service and support leaders save time by getting weekly metrics reports in Slack. No need for you to pull up the Intercom dashboards.
Let the company know how they are affecting the support team
Your support team understands customers best. SupportMan helps you show other teams how their work is affecting customer satisfaction without them having to log into Intercom.
"We love SupportMan. It helps keep our team motivated to provide better service from the real-time notifications of ratings."
Founder at ReferralRock
Supercharge your support team
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