"We get great feedback from our customers about their support experiences directly in our Slack channel INSTANTLY! Thank you SupportMan 🙏”
Reilly Chase
Founder of Hostifi
You can easily reply back to customers who didn't have a good experience and make sure that their issues are taken care of promptly.
Your support team can chat about ratings or metrics right in Slack to ensure quality. Give both positive and constructive feedback to create a faster team learning loop.
Customer service and support leaders save time by getting weekly metrics reports in Slack. No need for you to pull up the Intercom dashboards.
Your support team understands customers best. SupportMan helps you show other teams how their work is affecting customer satisfaction without them having to log into Intercom.
"We love SupportMan. It helps keep our team motivated to provide better service from the real-time notifications of ratings."
Instant setup. No credit card required. You can cancel any time.
Get started for free