Each plan starts with a 14 day free trial. Instant Setup!
Save time supporting your customers and analyzing the right data.
Immediately receive customer ratings in Slack. The data around the rating is included so you can understand how to move forward appropriately.
Create a reminder in Intercom to follow up with a specific customer. The Reminder will be sent directly to the support agent in Slack at a time of their choosing.
Setup notifications for when conversations have reached specific thresholds that allow your team to react to give a great experience for your customers.
Receive metrics and graphs weekly in Slack. Supportman sends the data points that are most important for your team.
Looking for more info? Here are some things we're commonly asked
We only count support agents who are in both Slack channel and Intercom. Slack bots will not be counted. Say you have 20 support agents in Slack, but only 10 of them have Intercom seats, then your count is 10.
Yes! You have 14 days free trial period. Once you install Supportman on Slack, you need to use your credit card to start a 14-day free trial. If you don't like it before the trial expires, feel free to cancel it with no questions asked.
The number of support agents will be counted daily. In case your team size falls into the next pricing plan. We will send you an email as a reminder. After two days, your plan will automatically be upgraded, you don't need to do anything.
Please send us an email to [email protected]. We will help you set up a custom package for the Enterprise plan.
Yes! If your business is in early-stage, bootstrapped, or nonprofit, send us an email to [email protected] to redeem your discount.
We offer 30-days money back guarantee! Leave us a message in the chatbox and we will get you settled.