Each plan starts with a 14 day free trial. Instant Setup!


$25 /mo

  • Up to 5 Support Agents
  • Conversation Ratings
  • Weekly Reports
  • Smart Notifications
  • Reminders


$50 /mo

  • 6 - 15 Support Agents
  • Conversation Ratings
  • Weekly Reports
  • Smart Notifications
  • Reminders


$100 /mo

  • 16 - 30 Support Agents
  • Conversation Ratings
  • Weekly Reports
  • Smart Notifications
  • Team Filter
  • Reminders

Have more than 30 support agents?


Save time supporting your customers and analyzing the right data.

Conversation Ratings

Immediately receive customer ratings in Slack. The data around the rating is included so you can understand how to move forward appropriately.


Create a reminder in Intercom to follow up with a specific customer. The Reminder will be sent directly to the support agent in Slack at a time of their choosing.

Smart Notifications

Setup notifications for when conversations have reached specific thresholds that allow your team to react to give a great experience for your customers.

Weekly Reports

Receive metrics and graphs weekly in Slack. Supportman sends the data points that are most important for your team.

Frequently Asked Questions

Looking for more info? Here are some things we're commonly asked

How is the support agent count calculated?

We only count support agents who are in both Slack channel and Intercom. Slack bots will not be counted. Say you have 20 support agents in Slack, but only 10 of them have Intercom seats, then your count is 10.

Can I have a free trial?

Yes! You have 14 days free trial period. Once you install Supportman on Slack, you need to use your credit card to start a 14-day free trial. If you don't like it before the trial expires, feel free to cancel it with no questions asked.

What if my team size grows?

The number of support agents will be counted daily. In case your team size falls into the next pricing plan. We will send you an email as a reminder. After two days, your plan will automatically be upgraded, you don't need to do anything.

What if I have more than 30 support agents?

Please send us an email to [email protected] We will help you set up a custom package for the Enterprise plan.

Do you offer any discounts?

Yes! If your business is in early-stage, bootstrapped, or nonprofit, send us an email to [email protected] to redeem your discount.

What is your refund policy?

We offer 30-days money back guarantee! Leave us a message in the chatbox and we will get you settled.