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Supportman
Intercom + Slack

Connect Intercom to Slack Without Code or Zapier

Most Intercom-to-Slack integrations require a developer to build and maintain them, or a Zapier account and time to configure. Supportman is a purpose-built product that you can set up in a browser in under five minutes.

Without Supportman

The DIY approach

  1. 1Register an Intercom webhook endpoint.
  2. 2Build a server to receive and process webhook events.
  3. 3Format and deliver Slack messages via the Slack API.
  4. 4Host, monitor, and maintain the service.

The problem: A custom integration takes a developer hours or days to build and requires ongoing maintenance. Every Intercom or Slack API change can break it.

With Supportman

With Supportman

Two OAuth connections — one to Intercom, one to Slack — and you are live. No code, no hosting, no maintenance.

  1. Visit supportman.io and click "Connect to Intercom".
  2. Authorize your Intercom workspace.
  3. Authorize your Slack workspace.
  4. Configure your channels and go live.
Common questions

What Intercom permissions does Supportman need?

Supportman needs read access to conversations, ratings, and inbox settings. It does not require write access to send messages on your behalf.

What Slack permissions does Supportman need?

Supportman needs permission to post messages to the channels you configure. It uses a bot token scoped to the specific channels you select.

Five minutes to live, no IT ticket required.