07 · Dashboard
Your stats, at a glance.
Slack is where the signals arrive; the dashboard is where they add up. One high-level view of your ratings and stats — trends over time, coverage, DSAT rate, and team performance — for the moments you need the big picture rather than the play-by-play.
Dashboard · Aperture
Last 12 weeks4.4 / 5
CSAT+0.2
100%
Coverage—
3.2%
DSAT rate−0.8
CSAT · weekly
Ratings, coverage, and response times in one place
What you get
Ratings overviewCSAT, predicted CSAT, and DSAT trends over time.
Team statsVolume and response-time metrics, high level, always current.
Drill downFrom the big number to the individual conversations behind it.
From the number to the conversation
Every chart is backed by the conversations that produced it. When the CSAT line dips, click through to the week’s low-scored threads and their AI evaluations — the “why” is one step from the “what,” not a separate investigation.