Connect to IntercomHow to share Intercom conversations to Slack
Share any Intercom conversation to a Slack channel or DM it to yourself in a few clicks - from the Supportman Inbox App inside Intercom.
— thoughts and learnings —
Posts by Tahnee Saunders
Every Intercom metric explained - and what Supportman does differently
A plain-English guide to every metric Intercom surfaces in its dashboards - what each one measures, where reporting falls short, and how Supportman covers the gaps.
Net Promoter Score (NPS): What It Is, How to Calculate It, and What to Do With It
NPS is a single-question survey that measures advocacy potential - whether customers trust your product enough to recommend it to others.